Domestic Shipping Policy

(U.S. Physical Address and PO BOX, excluding Alaska & Hawaii)
Miller Hats will make every effort to ship your hat or cap within two business days of receipt. Business days are Monday thru Saturday. The shipping department is closed Saturday and Sunday. Orders will be shipped by either U.P.S, FedEx, or USPS. If an email address is provided, a tracking number will automatically be emailed to you once the order ships. U.S. orders will be shipped via ground service, unless a faster shipping method is requested. Ground service takes 2 to 3 business days for delivery. Express delivery is available upon request (Policies below).

In order to assure on time delivery FedEx, and USPS require a complete and correct physical address. Post Office Box addresses will only ship via USPS. Double check your shipping address for accuracy. UPS and USPS charge additional fees for minor address errors and/or changes including zip code, apartment number; or the recipient requesting delivery to an address other than the one originally specified. Unless we are responsible for the error, the customer will be liable for the additional shipping charge incurred.

If your hat or cap is currently unavailable or there is a problem with your order, the customer service department will contact you as soon as possible. Miller Hats will make every effort to notify you of any problem via telephone or email within two to three business days of receipt of order.

Express Shipping

Miller Hats will make every effort to ship your hat or cap within 1 business day of receipt when Express shipping is requested. Orders received after 8:00 am. will ship the next business day. You must call Miller Hats at 281-587-2295 to request this service before 11:00am CST. Please contact Miller Hats to request this service prior to ship date. Please be aware that once the order ships, the shipping method cannot be modified.

APO/Military Shipping Policy

Miller Hats will ship to all military addresses including APO, FPO, AE, etc. All military packages will be shipped by U.S. Mail. Please be aware that UPS and FedEx shipments are not available to military addresses.
Miller Hats makes every effort to ship orders out in a timely manner. All APO, FPO, AE, AP, etc. military orders are shipped by U.S Mail, which can take from 10 to 14 business days for delivery. Delivery time may vary depending on country and location.
Use the service member�s full name
All mail must be addressed to someone specific; addressing mail to �Any Service Member� is no longer permitted.
Include the unit and APO/FPO/DPO (Air/Army Post Office�, Fleet Post Office or Diplomatic Post Office) address with the 9-digit ZIP Code� (if one is assigned).